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The very best in eBike Rentals and Adventure Tours!
325 Wilson Rd. Sedona, AZ 86336
(833) 238.6887
info@etrekadventures.com

Mon - Sat, 8am - 6pm | Sundays 9am - 5pm

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(833) 238-6887

Sedona AZ

 
Frequently Asked Questions

FAQ

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We've Got Answers!

at eTrekAdventures our commitment is to provide you, the customer, the best possible experience for eBike self-guided and guided adventure tours. Our eBike rentals are available 7-days a week, and our tours are scheduled on-demand.  Booking online is easy, safe and secure. Book out as far as needed to coincide with your travel plans to our supported regions.  We guarantee your satisfaction on all of our rental and adventure tour products!

What’s your E.T.A.?  –  e.Trek.Adventure.

At eTrekAdventures we are here for your support on matters technical, like website and for those matters on the ground that have to do with our rentals and tours. Please don’t hesitate to reach out to us by giving us a call toll free @ (833) 238-6887, or by emailing us at support@etrekadventures.com

What’s your E.T.A.?  –  e.Trek.Adventure.

Your feedback is extremely important to us! We love to hear back from our guests when they’ve had a great time. Give us a call @ (833) 238-6887 or drop us a line by emailing feedback@etrekadventures.com or filling out the form below:

Some of the questions
The eTrekAdventures Story

eTrekAdventures was spawned out of the need for adventure and the ability to share it with others. Having more than 30 years in the cycling industry, we are so excited by the new advent of electric bikes or eBikes that are making it fun for people of all ages to re-discover the joys of riding a bike.

How do I book a tour?
Scheduling a Tour

At eTrekAdventures we have the very best in eBike rentals and tours. All of our tours we schedule on-demand. For availability on scheduled tours, check our calendar at the bottom of any Tour page on the website to see if any scheduled tours have availability for booking. By clicking any “Book Your Tour” button you’ll be able to see scheduled tours in the booking engine(powered by Peek). Simply click to choose availability on any calendar date to book the tour.

Requesting a booking date

If you do not see the date in the calendar you are looking for – click the link above the calendar to “request booking dates” – select the date and time you would like. Once submitted, our staff will be in touch with you via your choice of phone or email to schedule your booking.

Where can I ride an eBike for a self-guided rental?

At eTrekAdventures we’ve made it easy, simple and safe to chart an adventure of a lifetime.  For self-guided rentals check out our Routes website pages. Our route pages give you a lot of data for the ride like, time, distance, elevation, description and photos. Download the free app GPX Viewer and navigate any of our routes by downloading the coinciding GPX data to navigate in the app. GPX Viewer will navigate you to the route start. Enjoy the ride!

What kind of eBikes do you use?

At eTrekAdventures we use, for both our fleet rental and adventure tours, bikes by Rad Power Bikes. You can find out all the info on the bikes we use and how to choose the best eBike fit for you by going to Our eBikes website page.

Do I need to be an experienced cyclist to ride an eBike?

At eTrekAdventures one of the best things we love is that all ages and fitness levels can easily enjoy our eBikes. Whether you’re an advanced rider, a beginner, or haven’t been on a bike in years or since you were a kid, you are going to have a blast when you jump on an eBike – we guarantee it!

What if I need to cancel my booking?

At eTrekAdventures to receive a full refund on Rentals or Tours, you may cancel prior to 48hrs of the start time of your booking in the local time zone. No refunds will be given after that time period. We reserve the right to give partial refund or store credit if canceling within the 48hrs of any scheduled booking. For special or extenuating circumstances please contact us by filling out a our Request to Cancel form by clicking here.

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